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PICA to Implement New Customer Relations Management System

WASHINGTON DC - The Passport Immigration and Citizenship Agency, PICA, is to implement a new customer relations management system at the island’s two international airports which will enhance the ability of PICA to provide a better quality of service to anyone coming into Jamaica.

Jamaica’s Ambassador to the United States, Audrey Marks center makes a point during here Online Program Let's Connect with Ambassador Marks at the embassy of Jamaica in Washington DC Last Thursday October 27th, 2022. Ambassador Marks is joined by from left Chief Executive Officer of Passport Immigration and Citizenship Agency, PICA Mr. Andrew Wynter and Non-Immigrant Visa Unit Chief in the Consulate Section of the United States Embassy in Kingston, Mr. Jeff Osweiler. (Photo by Derrick Scott)
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